ACCEPTANCE OF TERMS

1.1
makeyourindiatrip.com website is an internet based travel portal operated by Ken India Travels company incorporated under the laws of India with its registered office at C-1/1201,Ansal Neel Padam Kunj, Sector-1, Vaishali (Gbd) INDIA.

1.2
Through the Website Ken India Travels shall provide you travel-related information pricing availability and reservations for airlines, hotels, railway, holiday packages, bus and car rentals across cities and rural areas throughout India as more particularly described and defined in the terms of service relating to such Service as set out in Annex 1. This Service may be availed by the User and his family members and friends in India at any time during the year through vendors or service providers.

1.3
This User Agreement sets out the terms and conditions on which Le Passage to India Tours and Travels Pvt Ltd. shall provide the Services to the User through the Website. In addition to this Agreement and depending on the Services opted for by the User. The User shall be required to read and accept the relevant TOS for such Service which may be updated or modified by Ken India Travels from time to time. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement the terms of this Agreement shall prevail.

1.4
Use of the Website is offered to the User conditioned on acceptance without modification of all the terms and conditions and notices contained in this Agreement and the TOS as may be posted on the Website from time to time. For the removal of doubts it is clarified that use of the Website by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms and conditions and notices the User must not use the Website.

1.5
Additionally the Service Provider may provide terms and guidelines that govern particular features offers or the operating rules and policies applicable to each Service (for example flights or hotel reservations or packages etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal including terms and conditions set forth in a Service Providers fare rules or contract of carriage. In the event that any of the terms and conditions and notices contained in this Agreement or the TOS conflict with the additional and other terms and guidelines specified by the Service Provider then the latter terms or guidelines shall prevail.

1.6
Ken India Travels at its sole Discretion Reserves The Right Not To Accept Any Order Placed By The User Through The Website Without Assigning any Reason Thereof. Nay Contract To Provide Any Service By Ken India Travels is Not Complete Until Full Money Towards The Service Is Received From The User and Accepted by Ken India Travels.
MODIFECATION OF TERMS
Ken India Travels reserves the right to change the terms and conditions and notices under which the Services are offered through the Website including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.
LIMITED USERS

2.1
The User agrees and undertakes not to sell trade or resell or exploit for any commercial purposes any portion of the Service. For the removal of doubt it is clarified that the Website is not for commercial use but is specifically meant for personal use only.

2.2
The User further agrees and undertakes not to reverse engineer modify copy distribute, transmit, display, perform, reproduce, publish, license, create derivative works from transfer or sell any information software products or services obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that the makeyourindiatrip.com name is stated as the source. For the removal of doubt it is clarified that unlimited or wholesale reproduction copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
DISCLAIMAR OF WARRANTIES LIMITATION LIABILITY

3.1
makeyourindiatrip.com HAS ENDEAVORED TO ENSURE THAT ALL THE INFORMATION ON THE WEBSITE IS CORRECT BUT makeyourindiatrip.com NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE QUALITY ACCURACY OR COMPLETENESS OF ANY DATA OR INFORMATION CONTAINED makeyourindiatrip.com MAKES NO WARRANTY EXPRESS OR IMPLIED CONCERNING THE WEBSITE AND ITS CONTENTS AND DISCLAIMS ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF MERCHANTABILITY IN RESPECT OF SERVICES INCLUDING ANY LIABILITY RESPONSIBILITY OR ANY OTHER CLAIM WHATSOEVER IN RESPECT OF ANY LOSS WHETHER DIRECT OR CONSEQUENTIAL TO ANY USER OR ANY OTHER PERSON ARISING OUT OF OR FROM THE USE OF THE INFORMATION CONTAINED IN THE WEBSITE.

3.2
SINCE makeyourindiatrip.com ACTS ONLY AS A BOOKING AGENT Ken India Travels or makeyourindiatrip.com SHALL NOT HAVE ANY LIABILITY WHATSOEVER FOR ANY ASPECT OF THE ARRANGEMENTS BETWEEN THE SERVICE PROVIDER AND THE USER AS REGARDS THE STANDARDS OF SERVICES PROVIDED BY THE SERVICE PROVIDERS. IN NO CIRCUMSTANCES SHALL Ken India Travels or makeyourindiatrip.comBE LIABLE FOR THE SERVICES PROVIDED BY THE SERVICE PROVIDER.

3.3
ALTHOUGH Ken India Travels or makeyourindiatrip.com MAKES REASONABLE COMMERCIAL EFFORTS TO ENSURE THAT THE DESCRIPTION AND CONTENT IN THE TOS AND ON EACH PAGE OF THE WEBSITE IS CORRECT IT DOES NOT HOWEVER TAKE RESPONSIBILITY FOR CHANGES THAT OCCURRED DUE TO HUMAN OR DATA ENTRY OR FOR ANY LOSS OR DAMAGES SUFFERED BY ANY USER DUE TO ANY INFORMATION CONTAINED HEREIN. ALSO Ken India Travels or makeyourindiatrip.com IS NOT THE SERVICE PROVIDER AND CANNOT THEREFORE CONTROL OR PREVENT CHANGES IN THE PUBLISHED DESCRIPTIONS WHICH ARE BASED UPON INFORMATION PROVIDED BY THE SERVICE PROVIDERS.

3.4
Ken India Travels DOES NOT ENDORSE ANY ADVERTISER ON ITS WEBSITE IN ANY MANNER. THE USERS ARE REQUESTED TO VERIFY THE ACCURACY OF ALL INFORMATION ON THEIR OWN BEFORE UNDERTAKING ANY RELIANCE ON SUCH INFORMATION.

3.5
Ken India Travels or makeyourindiatrip.com DOES NOT, BY OFFERING TRAVEL RELATED SERVICES TO PARTICULAR DESTINATIONS, REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS WITHOUT RISK, AND SHALL NOT BE LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

3.6
IN NO EVENT SHALL Ken India Travels BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE SERVICES,(B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES,(C) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE USER TRANSMISSIONS OR DATA,(D) ANY OTHER MATTER RELATING TO THE SERVICES INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF USE DATA OR PROFITS ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE.
NEITHER SHALL Ken India Travels BE RESPONSIBLE FOR THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES THE PROVISION OF OR FAILURE TO PROVIDE SERVICES OR FOR ANY INFORMATION SOFTWARE PRODUCTS SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. FURTHER Ken India Travels SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND Ken India Travels CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND DATA.
THESE LIMITATIONS DISCLAIMER OF WARRANTIES AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (A) BREACH OF CONTRACT, (B) BREACH OF WARRANTY, (C) NEGLIGENCE OR (D) ANY OTHER CAUSE OF ACTION TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW.

THE MAXIMUM LIABILITY ON PART OF Ken India Travels or makeyourindiatrip.com ARISING UNDER ANY CIRCUMSTANCES IN RESPECT OF ANY SERVICES OFFERED ON THE SITE SHALL BE LIMITED TO THE REFUND OF TOTAL AMOUNT RECEIVED FROM THE CUSTOMER FOR AVAILING THE SERVICES LESS ANY CANCELLATION REFUND OR OTHERS CHARGES AS MAY BE APPLICABLE. IN NO CASE THE LIABILITY SHALL INCLUDE ANY CONSEQUENTIAL LOSS DAMAGE OR ADDITIONAL EXPENSE WHATSOEVER.

LINKS TO THIRD PARTY SITES

4.1
The Website may contain links to other websites The Linked Sites are not under the control of Ken India Travels or makeyourindiatrip.com and Ken India Travels or makeyourindiatrip.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site Ken India Travels or makeyourindiatrip.com is not responsible for any form of transmission whatsoever received by the User from any Linked Site makeyourindiatrip.com is providing these links to the User only as a convenience and the inclusion of any link does not imply endorsement by Ken India Travels or makeyourindiatrip.com of the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

4.2
Ken India Travels or makeyourindiatrip.com is not responsible for any omissions or representations on any Linked Site. Ken India Travels or makeyourindiatrip.com does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

PROHIBITION AGAINST UNLAWFULL USE

As a condition of the use of the Website the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and the TOS including both specific and implied. In addition the Website shall not be used in any manner which could damage, disable, overburden or impair it or interfere with any other party use and enjoyment of the Website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.

USE OF COMMUNICATION SERVICE

5.1
The Website may contain services such as email, chat bulletin board services, information related to various tourist spots, news groups, forums, communities, personal web pages, calendars, and other message hereinafter collectively referred to as Communication Services. The User agrees and undertakes to use the Communication Services only to post or send and receive messages and material that are proper and related to the particular Communication Service. By way of example and not as a limitation the User agrees and undertakes that when using a Communication Service the User will not:

(a) Defame, Abuse, Harass, Stalk, Threaten or otherwise violate the legal rights of others.

(b) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

(c) upload files that contain software or other material protected by intellectual property laws unless the User owns or controls the rights thereto or have received all necessary consents.

(d) Upload or distribute files that contain viruses, corrupted file or any other similar software or programs that may damage the operation of the Website or another computer.

(e) Advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Service specifically allows such messages.

(f) Conduct or forward surveys contests pyramid schemes or chain letters.

(g) Download any file posted by another user of a Communication Service that the User know or reasonably should know cannot be legally distributed in such manner.

(h) Falsify or delete any author attributions legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

(i) Violate any code of conduct or other guidelines which may be applicable for or to any particular Communication Service.

(j) Violate any applicable laws or regulations for the time being in force in or outside India; and

(k) Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

5.2
Ken India Travels or makeyourindiatrip.com has no obligation to monitor the Communication Services. However, Ken India Travels or makeyourindiatrip.com reserves the right to review materials posted through Communication Service and to remove any materials in its sole discretion. Ken India Travels or makeyourindiatrip.com reserves the right to terminate the access of the user to all of the Communication Services without notice for any reason whatsoever.

5.3
Ken India Travels or makeyourindiatrip.com reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law regulation, legal process or governmental reques or to edit refuse to post or to remove any information or materials in whole or in part in Ken India Travels or makeyourindiatrip.com sole discretion.

5.4
Ken India Travels or makeyourindiatrip.com DOES NOT CONTROL O R E NDORSE THE CONTENT, MESSAGES OR INFORMATION FOUND IN ANY COMMUNICATION SERVICE AND THEREFORE Ken India Travels or makeyourindiatrip.com SPECIFICALLY DISCLAIMS ANY LIABILITY OR RESPONSIBILITY WHATSOEVER WITH REGARD TO THE COMMUNICATION SERVICES AND ANY ACTIONS RESULTING FROM THE USER PARTICIPATION IN ANY COMMUNICATION SERVICE.

5.5
Materials uploaded to a Communication Service may be subject to posted limitations on usage reproduction and dissemination. User is responsible for keeping himself/herself updated of and adhering to such limitations if they download the materials.

TERMINATION/ACCESS RESTRICTION

Ken India Travel or makeyourindiatrip.com RESERVES THE RIGHT IN ITS SOLE DISCRETIO TO TERMINATE THE ACCESS TO THE WEBSITE AND THE RELATED SERVICES OR ANY PORTION THEREOF AT ANY TIME WITHOUT NOTICE.

FEES PAYMENT

6.1
Ken India Travels reserves the right to charge listing fees for certain listings as well as transaction fees based on certain completed transactions using the makeyourindiatrip.com Services. makeyourindiatrip.com further reserves the right to alter any and all fees from time to time without notice.

6.2
The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the makeyourindiatrip.com Services.

USER OBLIGATIONS AND USER ACCOUNT

7.1
In consideration of use of the Website the User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from using the Website and/or receiving the Services under the laws of India or other applicable law.

7.2
To avail a Service the User has and must continue to maintain at his sole cost: (1) all the necessary equipments including a computer and modem etc. to access the Website available Services (2) own access to the World Wide Web. The User shall be responsible for accessing the Services and that access may involve third party fees including airtime charges or internet service provider’s charges which are to be exclusively borne by the User.

7.3
THE USER ALSO UNDERSTANDS THAT THE SERVICES MAY INCLUDE CERTAIN COMMUNICATIONS FROM makeyourindiatrip.com AS SERVICE ANNOUNCEMENTS AND ADMINISTRATIVE MESSAGES. THE USER UNDERSTANDS AND AGREES THAT THE SERVICES ARE PROVIDED ON AN AS IS BASIS AND THAT makeyourindiatrip.com DOES NOT ASSUME ANY RESPONSIBILITY FOR DELETIONS MIS-DELIVERY OR FAILURE TO STORE ANY USER COMMUNICATIONS OR PERSONALIZED SETTINGS.

7.4
Registration of the User on the Website is optional. If the User opts to register himself on the Websit upon completion of the registration process the User shall receive a user id and password. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id and shall be fully responsible for all activities that occur by use of such password or user id. Further the User agrees not to use any other party under id and password for any purpose whatsoever without proper authorization from such party.

You are responsible for the security of your password and for all transactions undertaken using your password through our service. The Password entered by you is transmitted in one way encrypted form to our database and stored as such. Thus the Password will not be known even to makeyourindiatrip.com. You confirm that you are the authorised holder of the credit card or the original account holder used in the transactions you make using the makeyourindiatrip.com services. makeyourindiatrip.com will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID or password and credit card number or account details number for using makeyourindiatrip.com Services.

7.5
THE USER ALSO AGREES AND UNDERTAKES TO IMMEDIATELY NOTIFY makeyourindiatrip.com OF ANY UNAUTHORIZED USE OF THE USER PASSWORD OR USER ID AND TO ENSURE THAT THE USER LOGS OFF AT THE END OF EACH SESSION AT THE WEBSITE. makeyourindiatrip.com SHALL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGE ARISING OUT OF THE USER FAILURE TO COMPLY WITH THIS REQUIREMENT.

7.6
The User also agrees to: (a) provide true accurate and complete information about himself and his beneficiaries as prompted by the registration form Registration Data on the Website and (b) maintain and promptly update the Registration Data to keep it true and accurate current and complete. If the User provide any information that is untrue inaccurate not current or incomplete or makeyourindiatrip.com has reasonable grounds to suspect that such information is untrue inaccurate not current or incomplete makeyourindiatrip.com has the right to suspend or terminate the User registration and refuse any and all current or future use of the Website and any Service.

7.7
Furthermore the User grants makeyourindiatrip.com the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.

BRACH

8.1
WITHOUT PREJUDICE TO THE OTHER REMEDIES AVAILABLE TO makeyourindiatrip.com UNDER THIS AGREEMENT THE TOS OR UNDER APPLICABLE LAW makeyourindiatrip.com MAY LIMIT THE USER ACTIVITY, OR END THE USER LISTING, WARN OTHER USERS OF THE USER ACTIONS IMMEDIATELY TEMPORARIL INDEFINITELY SUSPEND OR TERMINATE THE USER REGISTRATION AND REFUSE TO PROVIDE THE USER WITH ACCESS TO THE WEBSITE IF

(A) THE USER IS IN BREACH OF THIS AGREEMENT THE TOS AND THE DOCUMENTS IT INCORPORATES BY REFERENCE

(B) makeyourindiatrip.com IS UNABLE TO VERIFY OR AUTHENTICATE ANY INFORMATION PROVIDED BY THE USER

(c) makeyourindiatrip.com BELIEVES THAT THE USER ACTIONS MAY INFRINGE ON ANY THIRD PARTY RIGHTS OR BREACH ANY APPLICABLE LAW OR OTHERWISE RESULT IN ANY LIABILITY FOR THE USER OTHER USERS OF THE WEBSITE AND makeyourindiatrip.com

8.2
makeyourindiatrip.com MAY AT ANY TIME IN ITS SOLE DISCRETION REINSTATE SUSPENDED USERS. ONCE THE USER HAVE BEEN INDEFINITELY SUSPENDED THE USER MAY NOT REGISTER OR ATTEMPT TO REGISTER WITH makeyourindiatrip.com OR USE THE WEBSITE IN ANY MANNER WHATSOEVER UNTIL SUCH TIME THAT THE USER IS REINSTATED BY makeyourindiatrip.com NOTWITHSTANDING THE FOREGOING IF THE USER BREACHES THIS AGREEMENT THE TOS OR THE DOCUMENTS IT INCORPORATES BY REFERENCE makeyourindiatrip.com RESERVES THE RIGHT TO RECOVER ANY AMOUNTS DUE AND OWING BY THE USER TO makeyourindiatrip.com AND THE SERVICE PROVIDER AND TO TAKE STRICT LEGAL ACTION AS makeyourindiatrip.com DEEMS NECESSARY.

PROPRIRTARY RIGHTS

9.1
makeyourindiatrip.com may provide the User with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by Ken India Travels or makeyourindiatrip.com and shall not copy, transmit or create derivative works of such material without express authorization from makeyourindiatrip.com

9.2
The User acknowledges and agrees that they shall not upload post reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary right of a third party without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

RELATIONSHIP

None of the provisions of this Agreement, terms and conditions notices or the right to use the Website by the User contained herein or any other section or pages of the Website and the Linked Sites shall be deemed to constitute a partnership between the User and Ken India Travels or makeyourindiatrip.com and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted however that if by using the Website the User authorizes Ken India Travels or makeyourindiatrip.com and its agents to access third party sites designated by them or on their behalf for retrieving requested information the User shall be deemed to have appointed Ken India Travels or makeyourindiatrip.com and its agents as their agent for this purpose.

HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe interpret define or limit the scope extent or intent of this Agreement the TOS or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

INTERPRETATION OF NUMBERS AND GENDERS

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require any pronoun shall include the corresponding masculine and feminine. The words include, includes and including shall be deemed to be followed by the phrase without limitation. Unless the context otherwise requires the terms herein, hereof, hereto, hereunder and words of similar import refer to this Agreement as a whole.

INDEMNIFICATION

The User agrees to indemnify, defend and hold harmless makeyourindiatrip.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by makeyourindiatrip.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this Agreement and/or the TOS.

SEVERABILITY

If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
TERMINATION OF AGREEMENT AND SERVIECS

10.1
Either the User or Ken India Travels or makeyourindiatrip.com may terminate this Agreement and a Service with or without cause at any time to be effective immediately.

10.2
The User agrees that Ken India Travels or makeindiatrip.com may under certain circumstances and without prior notice immediately terminate the User user id and access to the Website or Services. Causes for termination may include but shall not be limited to breach by the User of this Agreement or the TOS requests by enforcement or government agencies requests by the User non-payment of fees owed by the User in connection with the Services as specified in the applicable TOS.

10.3
This Agreement may be terminated by either the User or Ken India Travels or makeindiatrip.com through a written notice to the other. Ken India Travels or makeindiatrip.com shall not be liable to the User or any third party for termination of any Service. Should the User object to any terms and conditions of this Agreement any TOS or become dissatisfied with the Service in any way the User only recourse is to immediately: (1) discontinue use of the Website or Service and (2) notify Ken India Travels or makeindiatrip.com of such discontinuance.

10.4
Upon termination of the Service User right to use the Website or Services and software shall immediately cease. The User shall have no right and Ken India Travels or makeyourindiatrip.com shall have no obligation thereafter to execute any of the User uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User registration or the Services are terminated or cancelled or suspended any data that the User has stored on the Website may not be retrieved later.

CANCELLATION POLICY

(A) Tour Packages
In the event of cancellation/amendment of travel arrangements due to any reasons we must be notified of the same in writing. Please make sure your intimation reaches us between office hours ( 9.30 am to 6.30 pm on Mon to Fri and 9.30 am to1.30 pm on Saturday). To contact us on weekends or beyond office hours you may reach us at 009871056297 Cancellation or amendment charges will be efective from the time and date we receive your intimation in writing strictly during office hours. Cancellation or amendment charges would be as follows:
* More than 28 days prior to Arrival at Destination 40% Deposit Only
* 27 - 14 days prior to Arrival at Destination 65% of total holiday cost
* 13 - 07 days prior to Arrival at Destination 75% of total holiday cost
* 06 days or less 100% of total holiday cost.
* In case of Special Trains Journeys and or peak season hotel bookings a separate cancellation policy is applicable which we shall advise you as and when Applicable.
* In case you cancel/ amend the trip after commencement refund would be restricted to a limited amount which too would depend on the amount that we would be able to recover from our suppliers of services as hotels or transporters etc. For unused hotel accommodation, chartered transportation & missed meals guide services etc. there will be no refund.

(B) Air tickets
A service charge is applicable on all tickets booked and canceled through Ken India Travels. This service charge is applicable over and above the cancellation charges paid to the airlines.

Our liabilities & limitations:

All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, airport taxes, visa fees, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers. Ken India Travels act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.

All itineraries are sample itineraries intended to give you a general idea of the likely trip schedule. Numerous factors such as weather road conditions the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change any schedule in the interest of the trip participants safety comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels and airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

We shall not be responsible in event the passenger is not granted visa bny the embassy. Ken India Travels limits its role to assisiting our client with visa fornmalities and submission of the application at the Embassy. Refusal or Grant of Visa is solely at the discretion of the Embassy and Ken India Teavels does not undertake any responsibility for grant opf visas. In such cases where visas are refused by the Embassy normal cancellation charges as per above policy would be applicable. We shall not be responsible for any delays & alterations in the programme or expenses incurred directly or indirectly due to natural hazards flight cancellations, embassy closure holidays, accident, breakdown of transport, weather, sickness, landslides, closures/blocades due to political unrest or any such incidents.

We shall not be responsible for any loss injury or damage to person, property or otherwise in connection with any accommodation, transportation or other services resulting directly or indirectly from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident sickness loss due to theft or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal properties at all times are at the clien risk. Our transport is certainly Insured as per Indian Motor Vehicles Act and claims if any will be made as per the rules of the Insurance Companies in Indian Rupees.

Refunds:

Refund if any will be made to the person who has actually made the payment To us. Actual amount will be refunded after working out the figure on the basis of cancellation rules given above.Please be informed that The refund process may take from 2 to 4 weeks due to lengthy banking process. If the refund is made to the credit card account OR to Bank account the bank charges will be debited from the refund amount. There shall be no refund if the Tour participant does not or cannot utilize any service included in the Tour cost of the Tour like meals room excursions etc. nor can any refund be made for lost misplaced or destroyed travel tickets or vouchers.Even in case of a Tour for which the payment was made in foreign Currency with or without part payment in Indian rupees the said refund shall be made only in Indian rupees at prevailing rate on date of refund as per existing rules and regulations.There shall be no refund if the Tour participant fails to join at the Group of the commencement of the Tour or joins the group late or leaves the group before culmination of the Tour.

NOTICES

All notices and communications including those related to changes in the TOS Service termination of Service etc. shall be in writing in English and shall deemed given if delivered personally or by commercial messenger or courier service or mailed by registered or certified mail (return receipt requested) or sent via email or facsimile (with acknowledgment of complete transmission) to the following address:

(a) If to Ken India Travels or makeyourindiatrip.com at the address posted on the Website.

(b) If to a non registered User at the communication and email address specified in the application form availing of a makeyourindiatrip.com Service.

(c) If to a registered User at the communication and email address specified in the registration form.

Notice shall be deemed to have been served 48 hours after it has been sent dispatched or displayed as the case may be unless where notice has been sent by email it comes to the knowledge of the sending party that the email address is invalid.

GOVERNING LAW

THIS AGREEMENT AND EACH TOS SHALL BE GOVERNED BY AND CONSTRUCTED IN ACCORDANCE WITH THE LAWS OF INDIA WITHOUT REFERENCE TO CONFLICT OF LAWS PRINCIPLES AND DISPUTES ARISING IN RELATION HERETO SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF NEW DELHI .